The topic of CRM is top-of-mind issue for many higher education professionals, from undergraduate admissions to professional and continuing education.
Facing an era of rapid and pervasive change, colleges and universities are struggling to balance the challenges of changing demographics, competition, and declining resources. With institutions increasingly competing on the same value propositions (e.g. quality, small classes, personalized attention), future success may hinge on the ability to differentiate by providing more and better service to students and constituents with the same of fewer resources.
On Friday, March 6 at 2:00 PM EST, I will be presenting a webinar entitled CRM for Higher Education, What Does it Mean? for SunGard Higher Education.
During this presentation, we will look at the art and science of CRM and context for higher education, recent research on the current relationship management practices of higher education, as well a best practices approach for moving CRM forward at your institution.
The webinar is free and is available to those currently working at colleges or universities (sorry, fellow vendors). Register now